News

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October 24, 2022

Monday, October 24th 2022: Notice of changes to MSIC Phone Support Operational Hours

This notice is to advise that OneStop is making adjustments to our phone support servicing times for our MSIC customers. From Monday 1 November 2022, our OneStop MSIC team will be available to service MSIC customers via phone on Monday, Wednesday or Friday between the hours of 9 am and 5 pm. The OneStop MSIC team…

July 21, 2022

Thursday, July 21st 2022: New Look, Better Results.

Dear Customers and Partners, In life, as in business, change is the only constant, and as we adjust to a world of unpredictability and continuing supply chain pressures; agility and resilience are core behaviours necessary to success. With that in mind, my team and the broader company have developed some exciting changes here at OneStop,…

July 5, 2022

Tuesday, 5th July: 1-Stop Connections and ContainerCo celebrate four years of partnership and the successful New Zealand wide rollout

– Joint Media Release – 1-Stop Connections (1-Stop) and ContainerCo celebrated the success of their nationwide rollout and four-year partnership at Tauranga Container Park on Monday 4 July 2022, which has seen close collaboration between the two companies. Tauranga Container Park is the ninth and final ContainerCo site to implement the 1-Stop solution that provides…

June 30, 2022

June 30th, 2022: Specialised Container Services unveil the re-establishment of their Christchurch facility

1-Stop Connections (1-Stop) is excited to announce that our partnership with Pinnacle Corporation has been further reaffirmed with the implementation of the 1-Stop Vehicle Booking System (VBS) to take place at their re-established Specialised Container Services (SCS), Christchurch facility. The re-established SCS Christchurch facility will be located at Kennaway Road, Woolston, Christchurch and will be…

June 14, 2022

June 14th, 2022: 1-Stop and ContainerCo reaffirm partnership with the implementation of 1-Stop’s operating system at Tauranga Container Park

1-Stop Connections (1-Stop) today announces that our growing partnership with ContainerCo has been further strengthened with the addition of their ninth facility Tauranga Container Park (TCP), implementing the 1-Stop operating system. ContainerCo’s TCP facility is made up of three depots that contributes to approximately 450 container movements per day to ContainerCo’s total container volume. Over…

June 6, 2022

June 6th, 2022: ZIM Integrated Shipping Services implements 1-Stop’s PRA Validation Service

1-Stop Connections is pleased to announce that ZIM Integrated Shipping Services (Australia) Pty Ltd will implement the 1-Stop PRA Validation Service from Tuesday, 14 June 2022. Read the official ZIM Integrated Shipping communication below:

May 30, 2022

May 30th, 2022: 1-Stop CEO Sam Askin is participating in the Vinnies CEO Sleepout supporting Australians in need

On Thursday, 23 June 2022, our CEO Sam Askin will participate in the Vinnies CEO Sleepout to help raise vital funds for the St Vincent De Paul Society. The Vinnies sleepout also raises awareness to support Australians experiencing homelessness, and for those at risk of finding themselves without a safe place, they can call home. Business, government and…

May 9, 2022

May 9th, 2022: 1-Stop Introduces a New Zealand Toll-Free Support Phone Number

1-Stop Connections has taken on the valued feedback of our New Zealand customers and in turn, we have created a New Zealand toll-free phone number to assist you with any of your VBS enquiries. Our wonderful help desk team are here to support you on 0800 493 603.

May 6, 2022

May 6th, 2022: 1-Stop App to be Decommissioned from 6 June 2022

1-Stop Connections has made the decision to sunset the 1-Stop App from Monday, 6 June 2022. The App is no longer available for download in the Apple Store or Google Play store and we highly recommend transitioning out of using the app now. For the next thirty days, the 1-Stop App will continue to operate and support…

March 24, 2022

March 24th, 2022: 1-Stop Security Card Rates Change Notice

Over the past year, 1-Stop has made a substantial investment in its Maritime Security Identification Card (MSIC) and Access Card products. These investments include improving security and protection for our users, making the application process simpler, and providing better tools for our business users to manage their employees. Improvements to security to protect applicants’ personal…