MSIC

Maritime Security Identification Card

Secure Australia’s best value for your security card

Our MSIC is simply the best value for money. The combined MSIC and terminal access card provides you with:

■ Access to Australia’s container terminals

■ FREE complying photo & on-the-spot ID verification at Australia Post

■ Flexible pricing options for new cards and renewals

Induction and training included

OneStop provides both general and site specific MSIC online learning and inductions required to access maritime security zones. Container terminals covered include:

■ Patrick

■ DP World

■ AAT

■ VICT

■ Hutchison Ports Australia

Streamline the application process for multiple MSIC cards by registering your company today:

Company Registration

MSIC & Access

This gives you both MSIC and access to facilities.

2 years - $695 plus GST

4 years - $975 plus GST

Apply now

Already have an MSIC but need access to facilities? Then apply here.

$400 plus GST

Your Access Card will be valid for 2 years or until your current MSIC number expires, whichever occurs first.

Apply now

MSIC

Just need MSIC but not access to facilities, then apply here.

2 years - $430 plus GST

4 years - $685 plus GST

Apply now

As an MSIC cardholder you are bound by the following obligations:

MSIC holders must

■ display a valid MSIC at all times whilst in a maritime security zone

■ notify their issuing body or AusCheck if they are convicted of a maritime-security related offence and sentenced to imprisonment

■ notify their issuing body within 7 days, if their MSIC is lost, stolen or destroyed

■ return their MSIC to the issuing body within 30 days after:

■ it expires

■ is cancelled

■ has been damaged, altered or defaced (permanently or temporarily)

■ if the cardholder no longer has an operational need to enter a secure area at least once a year

■ notify their issuing body if any of there is a change to their personal information. See below:

■ Name – e.g. change of name due to marriage/divorce. An MSIC issued to a person who changes his or her name ceases to be valid one month after the day on which the change is made, so their MSIC will need to be replaced. See How do I replace my MSIC?

■ Employment information – e.g. the company you are working for

■ Residential / Postal address

■ Phone number(s)

■ Email address

■ Visa details – e.g. Your Visa has expired or been renewed

Most of the above information can be updated by logging into your online profile here.

If you cannot update your information online, you can contact the OneStop Helpdesk for assistance.

FAQs

Your questions answered.

OneStop Account Management Forgotten your password?

Did you know you can use the “forgotten password” feature on the login screen to update your password anytime? Click Here to update or change your password.

Access to terminals Where can I use my Access Card?

OneStop’s Access Card and the combined MSIC & Access Card, grants you swipe access to the following container terminals:

■ DP World (DPW)

■ Patrick (PAT)

■ Hutchison Ports Australia (HPA)

■ Australian Amalgamated Terminals (AAT)

■ Victorian International Container Terminal (VICT)

You will need to purchase our combined MSIC & Access Card, or if you have an MSIC from somewhere else, you can buy the Access Card on its own. Be sure to select the terminal you need to visit and complete the online induction and test requirements for that terminal.

Access to terminals What do I need to do if I’ve already got an MSIC from OneStop and now need access to another terminal?

You will need to complete that terminal’s Induction Course by:

■ Logging onto MSIC and then going to the Inductions page;

■ Next click on the ‘Add site inductions’ link;

■ Finally select the sites you require access to.

NOTE: If you cannot find the site you’re looking for, it is likely that the induction course and test are unavailable. You will need to contact the site’s office if you’re unsure how to proceed to access that site.

Once the site has been added you can ‘Start’ the course and proceed with the test after completing the course. Only after you complete the test can you visit that terminal.

Apply What do I need to complete my MSIC application?

To complete your MSIC application you will need the following:

■ A valid email address and mobile phone number

■ At least 10 years of address history (current and past addresses) and the dates you lived there

■ Your identification documents

■ Details of your business or employer, including a point of contact as proof of your operational need

■ If you are not an Australian Citizen, proof of your visa or residency status via VEVO

■ PDF reader software (which can be downloaded here)

Apply Will I be able to apply for an MSIC if I currently live overseas?

Yes, however, the following conditions apply:

■ You must have an operational need for an MSIC

■ You must currently be overseas

■ You must use an Australian Government Agency overseas to have your ID checked

■ Once you have completed your MSIC application, take the application to the Australian Government Agency to verify it and your ID. The agency will place their wet stamp on your documents. Then just mail your application and stamped documents to OneStop for processing.

Our mailing address can be found on our Contact page.

NOTE: You will be required to provide an Australian postal address and collect your card from an Aust/Post Outlet

Apply How do I register my company for Maritime Security Identification Cards (MSICs)?

It’s easy.

Just go to MSIC and go to the Company Registration section. Click on “Click here to find out more” and follow the steps.

We’ll receive your registration and will respond within 48 business hours via email with your username and password, and instructions on how to apply for MSICs for your employees. Once you have your login information and instructions, you can then organise cards for employees.

Australia Post integration Where can I lodge my MSIC application?

A select number of Australia Post outlets will take your photo for you for FREE.

This means a faster, easier process for you. To see which outlets are participating, go online and complete your MSIC application. When you get to the end, you’ll need to nominate a Post Office. Then you will be able to see which outlets will take your photo for free.

General How soon can I get my MSIC?

With all the necessary identification documents at hand, you can apply online and submit your Application form at a Post Office all within a day.

For a list of documents, you must have, please click HERE.

Once your application has been received, AusCheck will conduct an extensive background check that comprises the following:

■ a security assessment by the Australian Security Intelligence Organisation (ASIO)

■ a criminal history check by the Australian Criminal Intelligence Commission (ACIC)

■ an immigration check (if required) by the Department, to confirm the right to work in Australia

■ a document verification service (DVS) by the Department, to validate your Australian ID against the document issuing agency

This process can be lengthy and is beyond our control. To avoid, or minimise delays, we urge you to complete your application early and provide information as accurately as possible in one go.

Once your background check is validated by AusCheck, we will print your card and send it to your nearest Post Office within ten business days.

General What happens if I've cancelled my card but then realise I need it?

Once an MSIC is cancelled, that is final.

So if you now need an MSIC, you must apply for a brand new one. This will require you to start the process from the beginning again. You can do this by going to MSIC to apply.

General What should I do if I’ve lost my MSIC?

You will need to order a replacement MSIC by following these instructions:

■ Log into MSIC

■ Click the “Replace lost, stolen or damaged card” link

■ Log in and follow the prompts

Note: Visit the Pricing page for the cost of replacing your MSIC.

General What do I do with my previous card once it expires?

When your MSIC card expires, if applicants are:

■ Completing a renewal application: you will need to hang on to your expired MSIC card, as applicants are required to hand over their old card when collecting their new MSIC card.

■ Not renewing: you will need to mail your expired card back to us. The mailing address can be found on the back of the card – GPO Box 5321, Sydney, NSW, 2001 Australia