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Tuesday, October 1, 2024: Important Update to Our ComPay Fees
At OneStop, we remain committed to providing exceptional value and service to our valued customers. To ensure we can continue to invest in innovation and maintain the highest level of service and security, we are adjusting our ComPay pricing model, effective Friday, November 1, 2024. New Pricing Structure: Why the Change?This new model offers greater…
Wednesday, September 25, 2024: OneStop Continues to Improve: Exciting Updates to Our Customer Service
Over the past few years, we have been on a journey of continuous improvement, focusing on connecting the supply chain and ensuring a smoother, more efficient medium mile. Starting this September, we are excited to introduce several new customer service standards and updates designed to enhance the overall OneStop experience. What’s New? These updates are…
Monday, August 12, 2024: OneStop & Intermodal Group (IMG) Strengthen Partnership with the Launch of Kenwick Intermodal Terminal
OneStop, a global leader in supply chain optimisation solutions, proudly announces the expansion of our ongoing partnership with Intermodal Group (IMG) to include their newest facility, the Kenwick Intermodal Terminal (IMT) in Western Australia. This collaboration will introduce OneStop’s cutting-edge solutions, OneStop Modal and Vehicle Booking System (VBS) at the new intermodal facility, enhancing operational…
Monday, August 5, 2024: OneStop Partners with Port of Newcastle to Implement Advanced Container Management Solutions
OneStop, a global leader in supply chain optimisation solutions, is thrilled to announce a strategic partnership with the Port of Newcastle to transform containerised freight operations. Starting today Monday, 5th August 2024, our cutting edge OneStop Modal and Vehicle Booking System (VBS) solutions will be implemented at the port. This collaboration marks a significant step…
Thursday, May 30, 2024: Notice of Upcoming Changes to MSIC & Access Card Charges
Dear Valued Customers, Please be advised that our OneStop Maritime Security Identification (MSIC) and Access card products pricing will change effective from July 1st, 2024. Price increases are never an easy decision for any business; however, this adjustment is necessary due to an increase in costs from our third-party providers. Our 2024 MSIC Access pricing…
Thursday, May 23, 2024: Notice of Changes to Train Consist Subscription Tier Name Effective 29 May 2024
Dear Valued Customers, We’re reaching out to inform you of some upcoming changes to our Train Consist subscription tiering system that will impact your experience with the product. We wanted to assure you that these adjustments will not affect your current subscription rates. In our ongoing efforts to improve user experience and coherence across all…
Tuesday, May 7, 2024: Notice of Changes to Gateway Subscription Tier Names Effective 29 May 2024
Dear Valued Customers, We’re reaching out to inform you of some upcoming changes to our Gateway subscription tiering system that will impact your experience with the product. We want to assure you that these adjustments will not affect your current subscription rates. In our ongoing efforts to improve user experience and coherence across all our…
Tuesday, May 7, 2024: Notice of Changes to ComTrac Subscription Tier Names Effective 29 May 2024
Dear Valued Customers, We’re reaching out to inform you of some upcoming changes to our ComTrac subscription tiering system that will impact your experience with the product. We wanted to assure you that these adjustments will not affect your current subscription rates. In our ongoing efforts to improve user experience and coherence across all our…
Friday, May 3, 2024: OneStop Announces Partnership with DP World at their New Fisherman Island Container Park
OneStop is proud to announce that it is partnering with DP World to drive innovation and efficiency at DP World’s new state-of-the-art container park in Fisherman Island, located at the Port of Brisbane. The new container park will leverage OneStop’s Depot Operating System, OneStop Modal, by integrating state-of-the-art data capabilities to ensure fast and reliable…
Wednesday, May 1, 2024: Notice of Upcoming Changes to ComPay
Dear Valued Customers, We are writing to inform you of an upcoming change regarding the transaction charges on our ComPay payment platform. Starting 1 June 2024, there will be a slight increase in transaction fee from $1.99 to $2.99. This adjustment is necessary for several reasons, all aimed at ensuring the continued reliability, security, and…