News — May 23, 2024

Thursday, May 23, 2024: Notice of Changes to Train Consist Subscription Tier Name Effective 29 May 2024

Dear Valued Customers,

We’re reaching out to inform you of some upcoming changes to our Train Consist subscription tiering system that will impact your experience with the product. We wanted to assure you that these adjustments will not affect your current subscription rates.

In our ongoing efforts to improve user experience and coherence across all our subscription product offerings, we have decided to refine the name of our Train Consist subscription tier. This decision aims to ensure clearer communication and a more structured approach to our product offerings.

Here’s a quick overview of the upcoming changes, effective Wednesday, 29 May 2024. Our Train Consist Premium will simply be renamed to Train Consist Enterprise.

It is important to note that while the name may be changing, the features and benefits associated will remain the same. Train Consist Enterprise will still provide companies with unlimited trains per week.

We understand that change can sometimes be confusing, but please know that our team is here to support you every step of the way. If you have any questions, please do not hesitate to reach out to our customer support team by submitting a support ticket through our Help Centre.

We sincerely appreciate your continued support and loyalty as we work to improve our products for you. Thank you for being a valued member of our community.

Best regards,

Kaylee Salzke
Senior Sales and Marketing Executive