1-Stop will be conducting software maintenance on our PRA Messaging Services to create better reliability and scalability of the PRA service. the software maintenance will occur throughout October and November 2021, commencing on 26 October 2021.
The upgrade will focus on outbound messaging, with no disruption expected for users. However, it is recommended that all PRAs are run in advance of the upgrade windows in case there is a delay in the messages being sent. In the unlikely event of delays in messaging, please allow up to 60 minutes for the messages to clear.
The PRA Messaging services upgrade will happen as per the following dates and times:
Terminal Operator
|
Terminal ID |
Upgrade Date |
Upgrade Time (AEST)
|
WEEK 1:
LINX Cargo Care
|
LNXDW |
26 October 2021 |
12:30 PM |
LINX Cargo Care |
LNXEP |
26 October 2021 |
12:30 PM
|
AAT Terminals
|
AATFI |
28 October 2021 |
12:30 PM |
AAT Terminals
|
AATPK |
28 October 2021 |
12:30 PM
|
AAT Terminals |
AATAD |
28 October 2021 |
12:30 PM
|
WEEK 2:
Hutchison Ports Australia Pty Limited
|
HPAFI |
2 November 2021 |
12:30 PM
|
Hutchison Ports Australia Pty Limited |
HPAPB |
2 November 2021 |
12:30 PM
|
Victorian International Container Terminal Limited
|
VICTM |
8 November 2021 |
12:30 PM
|
WEEK 4:
Patrick Terminals
|
ASES1 |
16 November 2021 |
12:30 PM
|
Patrick Terminals |
ASLFR |
16 November 2021 |
12:30 PM
|
Patrick Terminals
|
ASLPB |
18 November 2021 |
12:30 PM
|
Patrick Terminals
|
PTFIT |
18 November 2021 |
12:30 PM
|
WEEK 5:
Qube Ports
|
CONBE |
23 November 2021 |
12:30 PM |
Qube Ports
|
CONDW |
23 November 2021 |
12:30 PM |
Qube Ports |
QBESP |
25 November 2021 |
12:30 PM
|
Qube Ports |
QBPHD |
25 November 2021 |
12:30 PM
|
WEEK 6:
DP WORLD PORTS
|
CONFR |
30 November 2021 |
12:30 PM |
DP WORLD PORTS
|
CONWS |
30 November 2021 |
12:30 PM
|
DP WORLD PORTS
|
CTLPB
|
2 December 2021
|
12:30 PM
|
DP WORLD PORTS |
DPBNE |
2 December 2021 |
12:30 PM
|
Users will see a change in the application behaviour until the new PRA application has been introduced. In the current system, users can see a record for lodged PRA in the PRA status screen straight away but during the cutover phase, users will only be able to see a record upon response for a 1-Stop service or a Terminal’s response. In other words, until APERAK is being received, Lodged PRA records won’t be visible.
1-Stop recommends for you to wait a few minutes after the PRA lodgement before checking the status of PRA. This wait time depends upon the terminal’s response time, for some terminals it is approximately a 1-2 minute wait but for others it can take up to 15 minutes because of batch processing.
If you have any questions please contact our helpdesk on 1300 881 055 or at helpdesk@1-stop.biz
Thank you for your patience during these upgrade windows.