1-Stop will be having a scheduled systems upgrade on 15 September and 6 of October.
15 September and 6 October
Time: beginning at 10:00pm and finishing at 11:00pm EAST (GMT+ 10)
VBS: Users will not be able to manifest. Please manifest prior to scheduled upgrade to gain entry into the terminal.
ComPay: Users will not be able to access ComPay website.
MSIC: Users will not be able to access MSIC services.
DP World, VICT and Patrick: Users will not be able to manifest during this time.
Napier and Auckland: Users will not be able to log in during this time.
18R5.0 Our Latest Software Release – MSIC updates
The latest software upgrade will be occurring on the 27th of September between 2:00pm and 3:00pm. To Comply with AusCheck system upgrades, 1-Stop will be updating the application process for MSIC.
- All major Australian proof of identification documents will be electronically verified by AusCheck’s use of Document Verification System (DVS).
- As such, additional document details will be required for Australian IDs please see FAQ’s on MSIC
- Work rights checks for visas will be automatically verified.
AusCheck will not be accepting any applications from MSIC suppliers from the 28th of September to the 1st of October. For this reason users may experience a delay in card processing, we suggest renewing or lodging applications before the 26th of September.
On October 1st 2018, the Heavy Vehicle National Law (HVNL) was amended.
Every party in the heavy vehicle transport supply chain has a positive duty to ensure the safety of their transport activities. Due to this change, Patrick Terminals require their clients to acknowledge and accept that they’ve complied with COR Compliance conditions required by the Terminal. Hence, VBS manifesting process was altered to include acceptance of compliance prior to completion of a manifest.
Carriers will be prompted to read and acknowledge COR Compliance conditions prior to completing manifesting.
Carriers who do not acknowledge COR compliance conditions will not be allowed to complete manifest. The same process is applied when a carrier edits their manifest. When editing a manifest, carriers must read and accept the compliance before saving any changes.
In addition, Manifest Audit log will now contain all compliance acceptances by carriers.
Patrick Fisherman’s Island: 4:30 – 4:45Pm
Patrick Fremantle 5:30 – 5:45pm Perth Time
Patrick East Swanson: 6:30 – 6:45pm
Patrick Port Botany: 7:30 – 7:45pm
CCD Release 18R3.0
When a CCD user accesses the Self Service portal from “My Account”, they’re able to select in “My Preferences” and choose a different language.