Please be advised that OneStop will be conducting an upgrade to the ComPay application on Tuesday, 28 March 2023, between 8:00 pm and 9:00 pm (AEDT).
During this time, the ComPay application will be unavailable to all users. We recommend users ensure all payments are processed before the upgrade window to avoid delay.
If users experience error messages after the upgrade period, we recommend that you log out and clear their cache before logging back in.
Please note this does not affect any other OneStop products.
If you have any questions, please contact our helpdesk team at 1300 881 055 (Australia) or +61 2 9588 8900 (International) or helpdesk@1-stop.biz.
We thank you for your patience and understanding.