The Rail Tagging and Release (RTR) process involves two sequential processing stages, as follows.
Processing Stage 1: Rail Release – Container Tagging
This service allows industry members to tag containers for rail. This advises the terminals to move the tagged containers to the Rail Stack upon discharge. The container tagging process must be done before vessel discharge. The rail tagging of containers ‘Already in the Yard’ is allowed only by contacting the terminal directly. Industry members that will be granted access to this service are:
Processing Stage 2: Rail Release – Container Release
At the container releasing stage, the intermodal rail terminal, importer, agent or freight forwarder must enter the commercial release number (EIDO PIN) against their tagged containers to affect the final rail release process.
Only the following user groups will be granted access to the rail release service:
To gain access to the RTR Service, please contact the 1-Stop Helpdesk via email firstname.lastname@example.org or phone (1300 881 055) quoting that you’d like ‘Access to the Rail Tagging and Release Service’. Please prepare the following details before contacting the helpdesk
- Industry type
- Company Name & ABN,
- Employee name & Contact Details
- For Shipping Lines – Approval from the terminal/s is required to grant access to shipping lines (email is sufficient)
- For Non Shipping Lines - Approval from the shipping line is required to grant access.
* Please note for Non Shipping Lines it is recommended that you check with your shipping line on whether approval has been provided to 1-Stop in order to be granted access.
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