Please be advised that OneStop will be conducting a software upgrade to our OneStop Modal application on Tuesday, 7 May 2024, between 14:00 pm and 16:00 pm (AEST).
There is no expected outage or disruption to OneStop Modal and OneStop Modal VBS during the upgrade window, although users may experience slowness during this time. If users experience unusual behaviour after the upgrade period, we recommend you raise a support ticket via our help centre: https://help.onestop.co/hc/en-us/requests/new.
Please note this does not affect any other OneStop products.
If you have any questions, please contact our helpdesk team at 1300 881 055 (Australia) or +61 2 9588 8900 (International) or helpdesk@1-stop.biz.
We thank you for your patience and understanding.