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MSIC Government regulations come into effect from 1 August

The Australian Government has made changes to the proof of identification (ID) documents required when you apply for your MSIC from 1 August 2017.
There are also changes to applicants who are a New Zealand Citizen and non- Australian Citizens.

The reason the Government has brought in this change, is to ensure the integrity of the MSIC scheme is upheld and aligned with international best practices.

How does the changes for 1 August affect me?

The Australian Government is making some significant changes in order to improve the integrity of the MSIC scheme. 

These changes will commence on 1 August 2017. These changes include the following:
There will be new identity requirements which will replace the current list of acceptable proof of IDs.

  • Please refer to the new list of acceptable IDs
  • For Non-Australian citizens, you will need to provide evidence of your approved visa status with an email from VEVO.
    This requirement includes New Zealand citizens.
    New Zealand citizens will need to apply for a visa

Note: If you print your form before 1 August, you will still be under the existing MSIC scheme. You must lodge your printed form at an Australia Post outlet prior to 1 August.
All MSIC applicants who do not take their form to an Australia Post outlet before 1 August will need to follow the new MSIC scheme.

What are the proof of identity documents can I use to apply for an MSIC?

For existing ID requirements, please refer to this article

As of 1 August 2017, identity requirements will change. All MSIC applicants will need to provide one ID from each category.

You must present the original identity documents along with your printed application form at an Australia Post outlet when you apply for your MSIC.

I am a New Zealand citizen, what do I need to apply for a MSIC

You must provide acceptable proof of identification documents and hold a valid visa that can be verified via VEVO (Visa Entitlement Verification Online service).

As per advice from the Department of Immigration & Border Protection (DIBP):
• NZ citizens can apply for a temporary or a permanent visa depending on their circumstances and eligibility.
• A temporary visa such as the Special Category Visa (SCV) may be granted on arrival into Australia if you meet certain conditions.
• If you arrived in Australia prior to 1 September 1994 and have not traveled from Australia since then, you are unlikely to have an electronic visa record in VEVO and may be eligible for an ImmiCard. This will assist in creating an electronic visa record.
• For further information on visa requirements for NZ citizens, please refer to the DIBP site here.

Once you have a verifiable and valid visa, you will need to send an email from VEVO to 1-Stop as evidence of your visa status. We will request for this email during your MSIC application process.

To send an email from VEVO, just watch this clip or follow these 3 simple steps:
– Go to the VEVO website
– Click on ‘Check your own visa details’ button and follow the prompts on the screen.
– On the visa entitlements page, please ensure that your visa status is in effect.
If your visa is in effect, click on ‘Send email’ button and enter the following email address: helpdesk@1-stop.biz.

Once 1-Stop have received and validated your email from VEVO, we will respond with an email confirmation so that you can proceed with your application. Allow for at least 2 working days for the confirmation.

I am a non-Australian citizen, what do I need to apply for a MSIC?

You must provide acceptable proof of identification documents and hold a valid visa that can be verified via VEVO (Visa Entitlement Verification Online service).

As per advice from the Department of Immigration & Border Protection (DIBP):
• Non-Australian citizens can apply for a temporary or a permanent visa depending on their circumstances and eligibility.
• If you arrived in Australia prior to mid 1980s and have not travelled from Australia since then, you are unlikely to have an electronic visa record in VEVO and may be eligible for an ImmiCard. This will assist in creating an electronic visa record.
• For further information on visa requirements for non-Australian citizens, please refer to the DIBP site here.

Once you have a verifiable and valid visa, you will need to send an email from VEVO to 1-Stop as evidence of your visa status. We will request for this email during your MSIC application process.

To send an email from VEVO, just watch this clip or follow these 3 simple steps:
– Go to the VEVO website
– Click on ‘Check your own visa details’ button and follow the prompts on the screen.
– On the visa entitlements page, please ensure that your visa status is in effect.
If your visa is in effect, click on ‘Send email’ button and enter the following email address: helpdesk@1-stop.com

Once 1-Stop have received and validated your email from VEVO, we will respond with an email confirmation so that you can proceed with your application. Allow for at least 2 working days for the confirmation.

What happens if the names on my ID documents are different?

ALL your documents must be in the same name, unless you can provide evidence of change of name. The following documents can be used to show evidence of change of name:

  • Change of name certificate
  • Australian Marriage certificate
  • Foreign Marriage certificate with translation (Must be certified translated by NAATI)
  • Deed Poll

If you cannot provide any of the above documents, keep reading.

Normally your documents such as Citizenship Certificate, Birth Certificate or Passport is issued in your full legal name, so if any of your other documents do not have the same name, you will need to contact the document issuers to have them corrected. Your MSIC application will not be accepted at the post office if the names specified in your application do not match the names on your documents.

If you are known by any other names, you should also ensure that those names are entered as ‘Also known As or Alias’ names in the Personal Details section of your application.

What if I apply before August? 

If you complete your online application and print your form before 1 August, you will still be under the existing MSIC scheme.  Your printed form will expire before 1 August and you MUST take your form to an Australia post outlet before then. 

What if I can’t take my form to an Australia Post outlet before 1 August?

If you are not able to complete the online application, print and take your form to an Australia post outlet before 1st August, you will need to follow the new MSIC scheme.
The new MSIC scheme changes will be in effect immediately as of 1 August. Just log into your MSIC account from 1 August and follow the prompts on the website.

What Australia Post outlets are closing from 1 August? 

In light of the regulation changes, Australia Post will need to close some outlets. The outlets closing are:

– EDEN LPO
– BOTANY POST SHOP
– YAMBA POST SHOP
– PORT KEMBLA
– COOKTOWN LPO
– NORMANTON LPO
– WEIPA LPO
– SARINA LPO
– MINLATON LPO
– GEORGE TOWN POST SHOP
– PORT HEDLAND POST SHOP
– WYNDHAM LPO
– NORTH FREMANTLE LPO

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