Container VisibilityWhat information can I see?
GeneralHow do I update my users?
How do I update my company details and information?
How do I get my invoice for 1-Stop Gateway?
How do I obtain a Direct Debit Request Form (DDR) to complete my registration?
Getting StartedWhat if I need to add more users than what my subscription allows?
PRAWhat is the VGM?
How do I Copy or Replace an ACCEPTED PRA?
What do the PRA statuses mean?
What do I need to know if I want to send a PRA through my own software?
What happens if the vessel has been cut off?
Is a PRA required for empty containers?
What are the costs associated with submitting a PRA?
Can I submit a paper PRA?
What are the 1-Stop Terminal Codes for the terminals that accept PRAs?
Where can I get a paper copy of the PRA?
What does “A PRA has been submitted for this container in the last 7 days” mean?
How do I submit a PRA?
How do I cancel a PRA?
What is the status of my PRA?