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What is the status of my PRA?

Depending on how you submitted your PRA, you’ll need to use one of three ways to find out the status of your PRA, as follows:


1. 1-Stop Gateway customers: navigate to the PRA page and you will see the status.
2. Customers who use their own software: your software should display the status but if you need assistance you’ll need to email 1-Stop helpdesk helpdesk@1-stop.biz or call on ph 1300 881 055.
3. Customers of other software providers (such as Cargowise EDI, TradeGate, OzDocs, K-Line): your software should display the status but if you need assistance you’ll need to contact your provider.

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