What is a 'No Show'?

A ‘No Show’ occurs when a truck does not make the appearance at the terminal during the nominated slot time, after having confirmed the booking.

When this occurs, the booking will be treated as a “No Show” and you may be charged additional fees. The container number on the booking will then be prefixed with a “NS” and you cannot amend the booking.

The container will then be available for you to confirm against another booking.


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